Beats Electronics
Beats Electronics Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beats Electronics has 2.2 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Beats Electronics to a friend or colleague.
- Rating Distribution
Pros: Alot of options, Fits in ear perfectly thats the only pro it has, Good doun.
Cons: Battery dies fast, Broken, Cheap way they made.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beats Electronics has 2.2 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Beats Electronics to a friend or colleague.
- Rating Distribution
Pros: Alot of options, Fits in ear perfectly thats the only pro it has, Good doun.
Cons: Battery dies fast, Broken, Cheap way they made.Recent recommendations regarding this business are as follows: "Don’t buy the ear buds. Especially the pro sport.", "Save your money", "The beats stop just working all together I don't know the reason why I could send you pictures but is it any way that you can give me a call at 407-879-****", "Do not buy the beats fit pro", "Hope that your purchase of Beats head phones last longer than 3 months".
Most users want Beats Electronics to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Beats Electronics Reviews
"Only right side of headphones is working when I just opened up a brand new box"
I just bought my husband and my nephew Pro Fit for Christmas. I'm really upset; my husband can't get both sides of these darn headphones to work! We've reset...
Aurora, Colorado
Beats won’t turn on pulling them out of case
Second pair of beats. Both sets did the same thing.
Every time I pull bud out of case it disconnects. Tried beats on a different phone did the same thing.
Called the beats help line. Unable to help me and said to return them.
User's recommendation: Don’t buy the ear buds. Especially the pro sport.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Only right side of headphones is working when I just opened up a brand new box
I just bought my husband and my nephew Pro Fit for Christmas. I'm really upset; my husband can't get both sides of these darn headphones to work!
We've reset them and tried everything we could, but nothing works! I paid almost four hundred dollars for two pairs of these headphones. This is utterly ridiculous! It's just another way for big companies to take what's left from a middle-class family.
I will be returning these poor quality headphones and telling everyone not to buy from this place. Not that you guys care with all the money this company has.
- Spening money on something that doesnt work
Preferred solution: Full refund
User's recommendation: Save your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gilbert, Arizona
Resolved: Beats Fit Pro right ear bud dead out of a new box
Company fixed the issue and I have been provided with apology. The bad earbud was replaced.
I have no idea if it was replaced with a new earbud or a refurbished earbud. I bought a new product that was bad out of the box.
It should have been replaced with a new product. No way for me to tell and there was no note in the box.
We contacted Amazon to return it, but Apple Care was tied to the SN of that particular set of buds and if we return the buds, we would lose the money spend on Apple Care for the buds.
We live in a small town, but drove 3 hours one way to the Apple Store at San Tan Village in Gilbert Arizona to get these BRAND NEW ear buds replaced. We were told Apple will not replace products that were not bought through Apple and that the buds would need to be sent to Beats for repair. REPAIR.
On BRAND NEW buds that NEVER WORKED.
We didn't purchase refurbished, but Apple apparently believes we should accept something refurbished when we paid for something new. If Apple isn't going to fully support Beats, they shouldn't sell Apple Care+ with Beats products and shouldn't schedule appointments for Beats products at Apple Stores.
- Great fit and sound quality
- Very poor support at the apple store
Preferred solution: Brand new replacement Beats Fit Pro ear buds that work properly and a reset on my Apple Care end date to reflect coincide with the date I get a functioning pair of new ear buds.
User's recommendation: Do not buy Apple products with Apple Care through Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Left earbud won’t connect
I spoke with tech support after running through the limited solutions they had for fixing the issue. Their suggestion was to return the earbuds for a new set.
I did this and went to set up the new pair, only to encounter the same issue. Do not buy these earbuds.
- Look and feel
- Left earbud would not charge completely and was not recognizable
Preferred solution: Nothing
User's recommendation: Do not buy the beats fit pro
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Placid, Florida
Damaged beats
Hey beats, I was wondering if you could send me a replacement for my beats solo buds? I know it's a lot to ask for but my parents will be pissed at me if they find out my dog chewed up my ear buds. (Especially for that pricetag!)
If you could contact me back about it that would be very nice of you all, big fan of your headphones and earbuds.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Beats stop working
The beach just stopped working all together I don't know the reason why they look normal and not wear and tear and none of that so could y'all give me a call at 407-879-**** I appreciate it thank you
Preferred solution: Deliver product or service ordered
User's recommendation: The beats stop just working all together I don't know the reason why I could send you pictures but is it any way that you can give me a call at 407-879-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
National City, California
Head phones solo 4
Got these 3 months ago and now the right side speaker is not working right . Have to tap on occasionally to make it work .
You would think these would work longer .
I paid 200 for them and apple says it's gonna cost another 129.00 to fix them , seems like im getting ripped off. Any help would be greatly appreciated.
- Good product mostly
- Warranty is shoot
Preferred solution: Repair or replace
User's recommendation: Hope that your purchase of Beats head phones last longer than 3 months
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer service was good
My comment isn't about customer service its about the company. I bought these ear buds in April and I used the charger provided to me.
Headset started smoking I have a factory warranty so why cant I just get a new pair.
They eat buds or cord malfunction no fought if my own I bought them because theyre great. But the replacement policy and all you have to go through, and I still dont know if they'll be replaced is not good
Preferred solution: All I want is replacement beats there only 3months old and nearly caught fire. There the flex beats neck wrap around. Just replace them
User's recommendation: If one has a warranty make more convenient and a quicker process for replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have 2 set of earpods...1 is lost from each case. Can i turn them in to get a new set
I was sent to an Apple product assistant line as I was calling about Beats earbuds. I'm not sure why I was sent there, so I hung up the line.
Preferred solution: I have 2 cases with a bud in each..would like a new set
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stanthorpe, Queensland
I'm a mobile hairstylist
It was one of my travels. I crossed over to the bed and placed everything in the trunk. It was after 9 PM and it was an Uber shared ride.
- I love music and ill take beats over apple airpods
- No con
Preferred solution: Price reduction
User's recommendation: Always
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unsatisfied Customer
I recently bought the Beats Solo 2 red wired headphones, and the first issue I encountered was the right side going out. Also, the part where the headphones fold broke, so now the broken headphone is dangling.
I haven't had these headphones for more than 4 months. I disassembled it and figured out why it failed. The wire was glued and pinched, and it eventually shorted itself out. I'm a very dissatisfied customer.
I paid 149.99 on eBay, and the headphones had never been opened before. When I first tested them, they sounded like they had static, so I thought it might be an issue with my phone and ignored it until it failed. Soon after that, the folding mechanism broke. Is there something you can do to resolve this issue?
Please get back to me. Thank you, and God Bless.
- Sounds
- Cheap way they made
User's recommendation: If you headphones don't sound right take them back and if it hard to fold becareful cause the clips will break on you and the headphone will be dangling on one side
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Worth, Texas
Can't get ear buds connected
They are connected when they are in the case but as soon as you take them out disconnect them they wont connect while out of case
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Not working right
Quit working
For no reason no idea what happened, not sure what else you want me to write they just quit working
Manchester, Connecticut
Broken Beats
I bought 2 pairs of beats in the last 2.5 years. Both broke, and all I get told is buy a new pair because fixing will be more expensive. I wish a big company would stand by their product and replace the item.
Logan, Utah
THIS COMPANY SUCKS!!!! It’s a scam after a little over a year my headphones do not have sound!!! And I have to pay to fix that when I did nothing wrong!!
My headphones dont work so why do I have to pay for more or to get them fixed when Ive have them less than two years
User's recommendation: Don’t get these
Bang Phli, Samut Prakan Province
Have a pair of ear phone solo not charging and ear buds doing the same like brand new
Have a pair of beat solo 3 and some earbuds both arent working I was very pleased with beats until both pair stop charging.
Preferred solution: Just want them fixed
User's recommendation: Not to purchase beats because they don’t charge and I loved them .
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